Privacy Policy

Last updated: June 2026

Overview

Diwan Cafe ("Diwan," "we," "us," or "our") operates this website for our community coffee house at 5125 Schaefer Rd, Dearborn, MI 48126. This policy explains what information is collected when you use this site, how it is used, and the choices you have. We aim to collect as little as possible and to be clear about the rest.

Information we collect on this site

• Information you give us, if you call, email, or contact us, we receive whatever you choose to share (such as your name and message).
• Usage information, like most websites, we may collect basic, non-identifying analytics such as pages viewed, device and browser type, and general region, to understand how the site is used and improve it.
• Cookies, small files stored in your browser that keep the site working and remember preferences. See Cookies & analytics below.

We do not sell your personal information.

Online ordering & the Diwan Cafe app

Online ordering, accounts, payments, and rewards are powered by our ordering partner, AppFront, at diwancafe.appfront.app and in the Diwan Cafe mobile app. When you place an order or create an account, the information you provide (such as your name, contact details, order details, and payment information) is collected and processed by AppFront to fulfill your order and operate the rewards program.

That activity is governed by AppFront's privacy policy. Please review it to understand how your order and account data is handled: appfront.ai. Payment card details are processed by AppFront and its payment processors; we do not store complete payment card numbers.

Cookies & analytics

We use cookies and similar technologies to keep the site functioning, remember your preferences (including your cookie choice), and measure general site performance. You can accept or decline optional cookies using the banner shown on your first visit, and you can clear or block cookies anytime in your browser settings. Essential cookies needed for the site to work cannot be switched off.

How we use information

• To operate, maintain, and improve this website.
• To respond to your questions and requests.
• To enable online ordering and rewards through AppFront.
• To keep the site secure and prevent abuse.

Sharing

We share information only with service providers that help us run the cafe and this site, most notably AppFront for ordering and rewards, and analytics or hosting providers, and when required by law. We do not sell your personal information.

Your choices

• Manage cookies through the consent banner or your browser settings.
• Opt out of marketing messages using the unsubscribe link in any email or by contacting us.
• Request access to or deletion of account/order data through AppFront, in line with applicable law.

Data retention & security

We keep information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

This site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the site after changes take effect means you accept the updated policy.

Contact us

Questions about this policy? Reach the Diwan Cafe team:

• Diwan Cafe, 5125 Schaefer Rd, Dearborn, MI 48126
• Phone: (313) 429-3166